Privacy Policy

In the course of visitors using this website www.sopranosinc.com or availing the products and services vide the online application forms and questionnaires, Sopranos Marcom Technologies (SMT) may become privy to the personal information of its customers, including information that is of a confidential nature. SMT is engaged in Marketing of Technology Products & Services with End to End Cutting Edge Technology Solutions with value added services viz. Corporate Lifeline@ Leaseline, Entrepreneurs@ Business Broadband, Explorers @Freedom Broadband, Perfect Professionals@ Work from Home Solutions(Wfh), Live Events@ Broadband on Demand, Business Privacy Solutions, Network Security Solutions, Unified Communication Management (UCM) & CCTV Cloud Surveillance as well as other value added services which Deliver Bespoke Consumer Marketing Communication & Entertainment Solutions.
To declare our commitment to the privacy of users of our Website, we would like to present this Privacy Policy.
This policy covers how SMT treats personal information that the Company collects and receives, including information related to your past use of the Company’s products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number etc.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We at SMT respect and give high priority to the privacy of all customers and are committed to maintaining the privacy and security of the personal information which is provided by its customers. SMT has taken all necessary and reasonable measures to protect the confidentiality of the customer information and its transmission through the web. While no data transmission over the Internet is 100% secure from intrusion, we have used and will continue to use commercially reasonable efforts to ensure the protection of your information. Please read the following to learn more about our privacy policy.
Protecting data is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you, in the manner set forth in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect such information which is relevant to our dealings with you. We will only keep your information for as long as law either requires us to or as is relevant for the purposes for which it was collected.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.sopranosinc.com

Any person accessing, browsing or otherwise using this Website located at this Domain, either manually or via an automated device or program, shall be considered as a ‘User’ and is addressed as ‘User’ or ‘You’ in this policy. The purpose of this Privacy Policy is to explain the type of information that we collect from you, what we do with that information, and with whom we share this information.
By using this Site, you consent to our privacy policy. If you disagree with this policy, kindly don’t use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed as your acceptance of those changes.
By accessing, browsing or using this Website, you acknowledge that you have read, understand, agree and consent to the Terms and Conditions (“T&C”) of the Policy. Your consent to the collection, use, and disclosure of your information including personal information and anonymous browsing information (collectively the “Information”) pursuant to the terms of this Policy. If you do not consent to these T&C, please do not access, browse, or use this Website. If you do not provide the information we require, we may not be able to provide all of our Services to you.

The data(s) such as Customer Billing and Personal Profile will be collected using a safe and smooth procedure which is as simple as filing a Customer Registration Form (“CRF”) and all those data(s) will ultimately be stored with our Billing Partner (“Third Party”) which shall not be disclosed publicly as per Rule 6 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

The personal information we collect includes the following information: Information such as your name, mailing address, telephone numbers, email addresses, PAN Card details and other information such as Office address, Installation address Anonymous Browsing Information:

Our servers may collect your Internet Protocol address (IP address, your computer’s operating system, name of the domain you used to access the Internet, the website you came from and the website you visit next Financial information (such as credit card or bank account numbers) in connection with a transaction, which we do not store at our Website as we are using a payment gateway service provider.

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use the personal information we collect from you in our efforts to serve you in a better way specially:

• Transaction Processing
• Customer Services
• Personalized Advertising & Marketing
• To administer contests, survey etc.
• Sending Newsletter/promotional e-mails
• For detection, prevention, mitigation and investigation of fraudulent or illegal activities

We retain your personal information as long as it is necessary and expedient for our operations. In addition, we may retain personal information from closed accounts to comply with national laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our terms of use and take other actions permitted or required by applicable Indian laws. In the event it is no longer required for us to retain your personal information, we dispose it off in a secure manner according to our relevant policies.

Our site’s Customer Registration form (CRF) requires you to give us contact information like your name and email address. We collect personal information from our customers on a voluntary basis. Personal information may include name, title, company, address, phone number, email address, and other relevant data.
We collect and use personal information for business purposes in order to;

• Seek your feedback or to contact you in relation to those services offered by us.
• Process orders or applications submitted by you.
• Administer or otherwise carry out our obligations in relation to any agreement you have with us.
• Anticipate and resolve problems with any goods or services supplied to you.
• Create products or services that may meet your needs.
• Process and respond to requests, improve our operations, and communicate with visitors about our products, services and businesses.

SMT may use and share the information provided by the Customers with its affiliates and third parties for providing services and any service-related activities such as collecting subscription fees for such services, and notifying or contacting the customers regarding any problem with, or the expiration of, such services. In this regard, it may be necessary to disclose the customer information to one or more agents and contractors of SMT and their sub-contractors, but such agents, contractors, and subcontractors will be required to agree to use the information obtained from SMT only for these purposes.

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, region, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

SMT may disclose personally identifiable information about you to third parties when;

• It has your consent to share the information
• It needs to share your information to provide the product or service you have requested and given your consent
• We may provide to others the aggregate statistics about our users’ site activity for purposes of marketing, promotion or similar activities. None of these statistics will identify you personally.
• SMT has to cooperate with the investigations of purported unlawful activities or in connection with security related or law enforcement investigations or in the course of cooperating with authorities or complying with legal requirements.
• We may disclose Information about our users to others if we have a good faith belief that we are required or permitted to do so by law or legal process, to respond to claims, or to protect the rights, property or safety of our or others.
• It believes in good faith that such action is necessary to protect and defend the rights and related property of SMT and that of its customers.
• It uses reasonable precautions to keep the information disclosed to it secure.
• It finds necessary to act to protect the interests of SMT, its affiliates, or its members, constituents or of other persons.
• In the event that we decide to sell all or part of its assets, we reserve the right to include Information among the assets transferred to the acquiring company.

By entering this website you are consenting to the terms of our information privacy policy and to our continued use of previously collected information. By submitting your personal information to us, you will be treated as having given your permission for the processing of your personal data as set out in this policy.

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may use third-party Service Providers to monitor and analyze the use of our Service.
• Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with
other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

The information sent by your web browser to this website, may be automatically collected. This information typically includes your domain name. It may also contain your user name. Other examples of information collected by our server include the Internet protocol (IP) address used to connect the visitor’s computer to the Internet, operating system and platform, the average time spent on our website, pages viewed, information searched for, access times, websites visited before and a visitor visits our website, and other relevant statistics. The amount of information sent depends on the settings you have on your web browser; please refer to your browser if you want to learn what information it sends. Some of this information is also required in terms of the statutory obligations of the Company.
All such information will be used only to assist us in providing an effective service on this website. We may from time to time supply the owners or operators of third party websites from which it is possible to link to our website with information relating to the number of users linking to our website from such third party website. You cannot be identified from this information.

We may store some information such as cookies on your computer/devices when you look at our website. Cookies are pieces of information that a website transfers to the browser of a visitor’s computer for record-keeping purposes. This information facilitates your use of our website and ensures that you do not need to re-enter your details every time you visit it. You can erase or choose to block this information from your computer if you want to; please refer to your browser settings to do so. Erasing or blocking such information may limit the range of features available to the visitor on our website. We use also use such information to provide visitors a personalized experience on our website. We may use such information to allow visitors to use the website without logging on upon returning, to auto-populate email forms, to make improvements and to better tailor our website to our visitors’ needs. We also use this information to verify that visitors meet the criteria required to process their requests.

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
This Website provides hyperlinks, which are highlighted words or pictures within a hypertext document that, when clicked, take you to another place within the document, to another document altogether, or to other websites not controlled by SMT.
Such hyper linked websites may contain privacy provisions that are different from those provided herein. We are not responsible for the collection, use, or disclosure of information collected through these websites, and SMT expressly disclaims any and all liabilities related to such collection, use, or disclosure.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Our Service does not address anyone under the age of 18 year(“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have shared Personal Data online, make sure that your computer/tablet/mobile phone devices has up-to-date security software as well as parental control software installed for safe internet use. Let them visit only those websites that are relevant for their age group and keep a check over your children’s online usage & viewing behavior. If children inadvertently click any website that displays content not intended or unsuitable for their age group, advise them to close such websites immediately and keep their parents/responsible elder informed.

Before downloading/installing any app or software on your computer/mobile phone, it is good to first check with your parents or responsible elder to avoid damage to your device or jeopardize privacy.

• Don’t say or do anything that would hurt other people’s feelings or, that is against the law and puts you in bad light.
• Disclose your correct age when signing up on websites to ensure safe use of the internet. •

We make no representations or warranties with regard to the sufficiency of the security measures to protect against the loss, misuse, and alteration of the Information that is submitted to SMT under its control. We shall not be responsible for any actual or consequential damages that result from a lapse in compliance with this Policy as a result of a security breach or technical malfunction. Certain information may be transmitted to you by email. In addition, users’ communications through the Website are, in most cases, viewed only by you and anyone to whom you address your message. As the operator of the Website, we may need to review or monitor your electronic mail and other communications from time to time as may be required by law. Therefore, you should not expect to have a right to privacy in any of your communications.

The Company may update this policy and display the same in their website without notice to you and such posting will be deemed to have been read by you. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. By Accessing Or Using This Website, You Represent That You Have Read And Accept the Disclaimer.

Acknowledgement of Terms.
When you access this site, you acknowledge that you have read the terms set forth below and understood that access to this site is subject to the provisions of the same. If you do not agree to the terms set forth here or in the Privacy Statement, you should exit this site now.
Copyright: Everything on this site is copyrighted. The copyrights are owned by SOPRANOS MARCOM TECHNOLOGIES (“SMT”) or the original creator of the material. However, you are free to view, copy, print and distribute SMT material from this site, as long as:
1. The material is used for information only.
2. The material is used for non-commercial purposes only.
3. Copies of any material also include the copyright notice acknowledging SMT’s ownership of the copyright in such material.

Trademarks: All the Trademarks in the website belong to SOPRANOS and / or its licensors and the same cannot be used for any other purposes. This does not prohibit you from merely downloading application forms and other material, which contains the above marks.
No Warranty: While SOPRANOS attempts to provide accurate information on this Web site, it assumes no responsibility for accuracy. SOPRANOS may change the information on the site, or the products mentioned, at any time without notice. It is your responsibility to make independent investigation and verification before taking any commercial or financial decision based on the contents of this web-site.

Material on this site is provided “as is” and does not constitute a warranty of any kind, either express or implied. SOPRANOS disclaims all warranties, expressed or implied. This includes but is not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. It also includes any expressed or implied warranties arising from any course of dealing, usage or trade practice.

SOPRANOS is not liable for any direct, indirect, special, incidental, speculative and consequential, whatsoever damages arising out of the use or the inability to use the material on this site. This includes but is not limited to the loss of data or loss of profit, even if SOPRANOS was advised of the possibility of such damages.

LINKS: While this Web site may contain links to third-party sites, SOPRANOS is not responsible for the content of any linked sites. SOPRANOS provides these links as a convenience and does not endorse the companies or contents of any linked sites.

PRODUCT AVAILABILITY: The availability of the products & services described on this site, and the product descriptions, may vary from region to region. Consult your SOPRANOS Consultant for specific product information.

Information Posted by You: You are prohibited from posting or transmitting any unlawful, threatening, obscene, libelous, or otherwise offensive material. SOPRANOS would undertake periodic review of this website to prevent uploading of offensive material however SOPRANOS disclaims any liability to do so whether under contract, statute or the law of equity or of torts.

Submission Made by You: Any material, information, or idea submitted or posted on this Web site will be considered non-confidential and non-proprietary. SOPRANOS may share or otherwise use your submission for any purpose whatsoever. If any of the information submitted constitutes personal data, you agree that SOPRANOS may transmit such personal data across national and international boundaries for any SOPRANOS business purpose. Personal data will be treated as set forth in our Privacy Statement.

Jurisdiction and Choice of Law: All claims or issues regarding this Web site shall be governed according to the laws of India. Any legal action concerning these Terms or this Web site must be brought within one (1) year after the claim or cause of action arises and must be brought in the city of Mumbai, India failing which the claim to such legal action shall be deemed to have been irrevocably lapsed.

SOPRANOS MARCOM TECHNOLOGIES RESERVES THE RIGHT TO CHANGE, MODIFY OR UPDATE THE TERMS OF USE AT ANY TIME WITHOUT NOTICE.